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Ipster answers questions, requests and appointments directly through your connected system. 24/7 availability for your business.

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The power of Ipster.
In the Insurance industry.

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Build your ideal receptionist yourself. Your language, always available and capable of handling thousands of calls at the same time.

Experience the demo

Choose the Ipster subscription that suits you and your team best.

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40-60%

Time savings on telephony

Ipster answers standard questions about policies and claims directly, so your advisors can focus on personal advice.

10x

More calls simultaneously

No more queues. Ipster scales with demand and answers multiple calls simultaneously.

2,242,000+

Handled conversations

Ipster has already successfully handled more than two million conversations for businesses across the Netherlands.

Customers call when it really matters

A damage report, a question about coverage, an ongoing claim. Especially at those moments you need to be available. These are the bottlenecks we hear.

Damage reports at unpredictable moments

Damage occurs in the evenings, at weekends, during holidays. At those moments your customer needs to be able to reach someone. No voicemail, but a voice that helps.

Endless questions about policies and coverage

What is covered? What is my excess? Can I change my policy? Your team answers the same questions over and over while the information is already in the system.

Customers want to know their claim status immediately

After a damage report, every customer wants to know the status. That generates dozens of calls per day that interrupt your team in their work.

Transferring to the right advisor

Damage, life, business, personal. Every question belongs to a different advisor. Without smart routing, customers and staff waste valuable time.

The solution

How Ipster solves this for your office

Ipster takes damage reports, registers the details in your system and informs customers about the status of their claim. It answers questions about policies and coverage and transfers to the right advisor when personal advice is needed. Always available, even outside office hours when damages occur.

Get started, your way

Connect Ipster with your insurance platform, CRM or claims management system. So Ipster always has the right policy and customer information at hand.

Connect with your systems

Connect Ipster with your insurance platform, CRM or claims management system. So Ipster always has the right policy and customer information at hand.

Discover all integrations

Personal guidance

Our specialists know the insurance industry. From the initial setup to optimising your Ipster — we are here for you.

Also active in other industries

Ipster is not only built for the insurance industry. Discover how other industries use Ipster.

Built for the future. Available now.

Ipster answers questions about policies, claims and coverage directly through your connected system. 24/7 availability for your business.

Schedule a demo

Insurance

Experience Ipster for your office

Leave your details and we'll show you how Ipster delivers immediate value for your insurance advisory firm. No sales pitch, just an honest demonstration.

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Customised demo for your office

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Frequently asked questions

In the Insurance industry

Yes. Ipster takes the damage report, registers all relevant details and records them in your claims management system. The customer is helped immediately, even outside office hours.

Yes. Through the connection with your system, Ipster gives callers real-time insight into the status of their claim, expected processing time and any next steps.

Ipster answers frequently asked questions about coverage, excess and policy terms based on the information in your system. Complex advisory matters are transferred to an advisor.

Absolutely. Ipster recognises the type of question and routes to the right department or advisor. Damage, life, business or personal. If someone is not available, a callback request is created.

Yes. Ipster complies with GDPR and all conversation data is encrypted and stored on Dutch servers. You have full control over the data and conversation recordings.

Most insurance advisors have Ipster live within 1 to 2 business days. The speed depends on the connection with your systems and setting up your conversation flows.

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The power of Ipster. In the Insurance industry.