Visitors to the right page
If the agent knows where the answer is on your website, it takes the visitor there and highlights the text. The chat stays open.
Chat
One agent on your website. Always available.
Use your trained Ipster Agent as a chatbot on your website. The same intelligence as the phone agent, now for visitors who prefer to type.
Hi! I haven't received my order yet.
No problem! Let me check your order. Could you provide your order number?
Sure, it's #12345.
I can see your order. It's scheduled for delivery tomorrow between 2pm and 6pm.
Ask your question...
What can the Ipster chat agent do for you?
Hi! I haven't received my order yet.
No problem! Let me check your order. Could you provide your order number?
Sure, it's #12345.
I can see your order. It's scheduled for delivery tomorrow between 2pm and 6pm.
Ask your question...
Trained on your knowledge base
Knowledge base
Search knowledge base...
Product information
··· Legal
··· Sales deck.pdf
··· Documentation
···Easy to integrate
Connect your systems and personalise the chat.
Every question answered instantly, in your style
The chat agent sits on your website and answers questions with the knowledge from your own site. Visitors book or change appointments directly in the chat, linked to your calendar. You set tone, language and look through the dashboard, so the agent communicates exactly the way you want, 24/7.
Website chat
A chat agent that knows your website
Your chat agent works together with your phone agent and your team.
Call back from the chat
Would a visitor rather talk? The agent shows a callback form and a phone agent calls back, with the chat as context.
Knowledge from your own website
Add your website to the knowledge base and choose which pages to include. The pages are checked for changes every night.
Take over when needed
Your team reads along live, gives the agent a hint or takes over the conversation, including files, and hands it back to the agent afterwards.
Call from the browser
Link a phone agent to the widget and a visitor can call the agent directly from the browser, without a phone.
One conversation with your phone agent
If a visitor calls after the chat, the phone agent knows the conversation and carries on where the chat left off.
We guide you step by step
You don't have to do anything yourself. Our specialist takes care of the full integration with your existing phone system.
Schedule a demoWe guide you step by step
Within an hour you set up the AI assistant: company profile, frequently asked questions and your desired tone of voice.
Discover the possibilitiesWe guide you step by step
From day one, Ipster answers calls, logs every contact and learns your customers better every day.
Book a demoMore than
2,024,500
Minutes of conversations handled successfully
Ipster answers questions, requests and appointments directly through your connected system. 24/7 availability for your business.
Reach customers where they already are
Start today with the Ipster chat agent and make sure no message on your website goes unanswered.
Frequently asked questions
Everything you want to know about the Ipster chat agent.
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